Job Description
We’re looking for an experienced Desktop Support Engineer to join an exciting onsite project in Rzeszów, Poland.
Required Skills & Experience:
- 5–8 years of Desktop Support experience.
- Strong expertise in Windows 10/11 administration and troubleshooting.
- Hands-on experience with Microsoft 365 (Outlook, Teams, OneDrive, Office Suite).
- Experience with Active Directory and Microsoft Entra ID (Azure AD).
- Hardware break-fix, laptop imaging, deployment, and device provisioning.
- Experience with ServiceNow or other ITSM tools.
- Good understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN, Wi-Fi).
- Experience supporting printers, mobile devices, conferencing equipment, and network connectivity.
- Knowledge of IT asset management and inventory processes.
- Strong customer service, troubleshooting, and communication skills.
- Ability to work independently and adapt quickly to new client environments.
Location: Rzeszów, Poland
Contract Type: Freelance (B2B)
Languages: Polish (Native/Fluent) & English (Conversational)